Jul 15, 2024

Lean, The Human Transformation System: Bernard Powell

Bernard Powell, the founder of Premier Group, discusses the concept of lean manufacturing, which he refers to as a "human transformation system." Premier Group, which Powell started at 18, has grown significantly, landing clients like Mitre 10 and Bunnings. Powell shares the company's journey, highlighting both successes and challenges, including a near-disastrous factory build that went over budget by a million dollars and resulted in excess inventory.

Powell delves into the essence of lean, which originates from the Toyota Way, emphasizing continuous improvement and waste elimination. He recounts how implementing lean practices transformed Premier Group's workplace culture, leading to winning New Zealand's Best Workplace award in 2016 with a 98% employee engagement score. He underscores the importance of maintaining a strong company culture, keeping promises, and consistently improving processes.

The conversation also touches on the importance of long-term client relationships, with Powell and the host discussing strategies for winning and maintaining big clients despite being smaller players in their industry. The episode is filled with insights on lean principles, workplace culture, and business growth strategies, providing valuable lessons for small to medium-sized business owners.